2012 is primed to be the year of social. In particular we can anticipate a blitz of publicity around social business. But social media too still has room to surprise. Talking with a group of people recently including Lloyd Armbrust at OwnLocal and Tom Smith of Global Web Index (and […]http://www.forbes.com/sites/haydnshaughnessy/2011/12/20/4-megatrends-in-social-media-and-social-business/